What is the Citrix Online Plugin and where is it located?

The Citrix Online Plugin / Xenapp, or as we sometimes refer to it as Citrix blue ball, is the blue circle in the bottom left of your Hosted Desktop - next to the clock. 

You can use this icon to:

  • refresh your applications  (See below on how to perform this)
  • open up applications
  • Application Options eg. Where your application icons are displayed (Desktop/start menu), application window size and colour etc.


To perform an "application refresh" right click on the PNAgent icon and choose "Application refresh".

All the applications associated to your account will refresh and then be availble on your desktop.

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