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Application will not open - "You already have an instance of this application open"

Cause

This issue arises when you have another hosted desktop session still logged on with your application open.

When you try to open your application for a second time the below error occurs:

EZAcces_Error.PNG

Resolution

Log off your current hosted desktop session and restart your device to ensure all hosted desktop sessions are logged off. Also, remember to check any other devices that may still have an active hosted desktop session of yours open eg. iPad.

If this still does not allow you to open your application when you log back onto hosted desktop, please contact Lets Operate Support on 0818 333 639 or support@letsoperate.com

 

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