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How to Purge your Sharepoint Application

Please view the accompanying video to learn how to purge your SharePoint application.


Purge and Start Over


If none of those options solve the sync issues, you’ll have to go nuclear. This involves not only stopping syncing any and all Document Libraries, but also clearing the system cache files before attempting to re-sync anything. First you’ll need to force-crash in the Task Manager any of the following background processes:
GROOVE.EXE
integratedoffice.exe
MSOIDSVC.EXE
MSOIDSVCM.EXE
MSOSYNC.EXE
Then you’ll need to navigate in File Explorer and delete everything in the following locations:
%userprofile%\AppData\Local\Microsoft\Office\Spw
%userprofile%\AppData\Local\Microsoft\Office\15.0(16.0)\OfficeFileCache
%userprofile%\Sharepoint

For a Detailed View onTroubleshooting a Sharepoint Site, watch the accompanying Screencast.

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